Terms and Conditions
Payment Options
We can not start the process
of dispatching your vehicle(s) or vessel until we have your confirmation. A deposit
will be charged after the vehicle(s) or vessel(s) has been picked up.
Paypal - If you have chosen Paypal click on the Paypal pay button above and
use Paypal to pay the deposit only(there will be an extra 3% handling fee for U.S.
cards and 4% handling fee for foreign cards).
Credit Card - Your credit card information will be collected over the phone
by our customer support representative(there will be an extra 3% handling fee for
U.S. cards and 4% handling fee for foreign cards).
Cashiers Check or Money Order - Make your certified check payable to ALL
COASTS TRANSPORT and mail it to ALL COASTS TRANSPORT POBOX 802885 Santa Clarita,
CA 91380-2885.
1.
ALL COASTS TRANSPORT agrees to have vehicle(s) or vessel(s) described on quotation
shipped on or about the dates requested. ALL COASTS TRANSPORT will find a licensed
Carrier (agent) to fulfill the terms and conditions of this agreement. ALL COASTS
TRANSPORT does not guarantee a specific pickup or delivery date.
2.
This order is subject to all terms and conditions of the Carrier’s bills of
lading, copies of which are available at the office of Carrier and are incorporated
herein.
3.
Carrier’s responsibility begins when the shipper or his agent signs the bill
of lading at pickup, and terminates when the shipper or his agent signs the bill
of lading at delivery. ALL COASTS TRANSPORT must be notified, should the shipper
be unavailable for pickup or delivery, and his agent must be designated at that
time. If a carrier is sent out and vehicle(s) or vessel cannot be picked up there
will be an additional $75.00 rescheduling fee.
4.
ALL COASTS TRANSPORT hereby notifies shipper that their vehicle(s) or vessel
will be driven on and off the transporter, or to and from the transporter at the
pickup or delivery site. Should the carrier be unable to access either site, this
does not relieve the consignee from making a reasonable effort to meet the truck
at a suitable location. In order to fully deliver your vehicle(s) or vessel you
must be willing to travel up to 5 miles from the designated pickup or delivery point.
N/A for vessels.
5.
All vehicle(s) or vessels to be delivered with a balance due shall be paid
by CASH, MONEY ORDER or CASHIERS CHECK ONLY (US funds). Should delivery be attempted
after attempted notification (3 to 24 hours voice notification to phone numbers
provided by shipper) and shipper or his agent does not have proper funds or is unavailable
to receive delivery, vehicle(s) or vessel(s) will be taken to and left at the nearest
terminal at the discretion of the carrier, where shipper will have to retrieve and
pay for storage and redelivery fees.
6.
ALL COASTS TRANSPORT does not guarantee transport by any specific driver/carrier.
In case of a vessel, if the vessel does not come with its own trailer, carrier shall
use a trailer specifically designed for transport of sailboat with a keel and rudder.
Carrier shall provide support of the vessel along the hull and below the keel. Carrier
shall secure mast to vessel in a manner that will not damage the mast nor the vessel
nor result in and damage to the mast or hull during transit.
7.
If you are shipping an inoperable vehicle(s), you may be required to help
load and unload said vehicle(s) or vessel at the discretion of the driver. Should
vehicle(s) become inoperable during transport, $150.00 will be due at time of delivery
in addition to any other moneys owed. It is shipper’s responsibility to make sure
vehicle(s) is in proper working condition. Problems, such as but not limited to,
a dead battery, bad alternator, loose cables, etc that makes the vehicle(s) inoperable
during transport will increase the transport price by $150.00. N/A for vessels.
8.
ALL COASTS TRANSPORT or its agents will not knowingly transport vehicle(s)
or vessels with personal or household items in the passenger or trunk compartment.
Federal regulation prohibits ALL COASTS TRANSPORT or its agents from doing so. If
such items are shipped unbeknown to ALL COASTS TRANSPORT or its agents, such items
become the sole responsibility or the shipper. Should damage occur in your car you
will be subject to additional fees at the discretion of the transporting company.
This is Federal Law and under no control of ALL COASTS TRANSPORT.
9.
ALL COASTS TRANSPORT or its agents will not be responsible for vandalism,
acts of God (fire, flooding, hail, sand storm, tornadoes, earthquakes) or objects
flying from the road or sky during transport. Shippers should maintain their own
insurance for these reasons. Enclosed transport is available at a higher price if
necessary to ensure the condition of the vehicle(s) or vessel.
10.
Shipper is responsible for preparing the vehicle(s) or vessel(s) for transport,
all loose parts fragile or protruding accessories, low hanging spoilers, fog lights,
antennas, etc., must be removed and/or properly secured. Any part that falls off
in transit is shipper’s responsibility, including damages done by said part to any
and all vehicle(s) or vessels involved. Delays caused by the owner or marina (beyond
normal load/unload time, usually about an hour or so) will be billed at the rate
of $95/hour due on delivery.
11.
If damage should occur, all moneys owed for transport must be paid to initiate
a claim. Damage must be noted in the proper place on the bill of lading, and signed
by driver and shipper, regardless of weather, or time of day. Signing the bill of
lading without any notation of damage verifies that shipper or his agent has received
the said vehicle(s) or vessel in good condition, and that ALL COASTS TRANSPORT and
its agents are relieved of any further responsibility. Shipper or his agent MUST
check vehicle(s) or vessel thoroughly.
12.
ALL COASTS TRANSPORT and its agents must also be notified of any damage by
phone within 24 hours. Shipper must submit in writing a description of damage, clear
pictures, and 2 estimates within 10 days of receipt of said vehicle(s) or vessel
directly to the designated carrier for any resolution to be initiated. ALL COASTS
TRANSPORT will support you in this effort should such a problem occur, but in no
way will ALL COASTS TRANSPORT accept responsibility for any negligence of the assigned
carrier. If your vehicle(s) or vessel is valued at a higher than market rate, we
suggest you purchase a special insurance rider OR pursue the enclosed transport
option.
13.
There of, shall be subject to the jurisdiction of Shasta County, Redding,
California. Shipper specifically waives any right to judicature of this matter at
any other location. ALL COASTS TRANSPORT can only be liable for up to the amount
of the deposit located on your quotation. In no case can ALL COASTS TRANSPORT be
held liable for the designated carrier’s damage. ALL COASTS TRANSPORT will provide
carriers insurance certificate and carrier information should any controversy arise.
14.
If you place an order with us, you have the option to cancel any time prior
to your vehicle(s) or vessel being assigned to a transporter you will be charged
a $75.00 administration fee, the remainder of your scheduling fee will be refunded
(minus transaction fees if a credit card is used for deposit). If your vehicle(s)
or vessel is booked on a transporter before you fax or email your cancellation,
you will lose the amount of the deposit. It is ALL COASTS TRANSPORT's goal to only
get paid if we perform the service of Auto Transport Broker. If a Carrier is assigned
to your order and then you cancel your order, for any reason, a $75 fee must be
paid to the Carrier for gas, logistics and lost fees.
15.
ALL COASTS TRANSPORT is a licensed and bonded Property Broker. WE are responsible
for booking the shipment of cars with a licensed and insured Motor Carrier Corporation,
who handle their own damage claims. It may take a few weeks to process your claim,
since the drivers must return to their terminals with the original Bill of Lading
condition reports. ALL COASTS TRANSPORT does not transport your vehicle(s) or vessel
or ensure it's transport. ALL COASTS TRANSPORT provides the services of finding
a licensed (by the Dept. of Transportation) & insured (we personally call the insurance
company of the Carrier prior to dispatching the order) Auto Transport Carrier and
logistically bringing the Carrier and the Customer together.
16.
. ALL COASTS TRANSPORT will not be responsible for demurrage at any Port Facilities.
17.
By submitting your order online, ALL COASTS TRANSPORT understands you are
placing your order and accept the terms and conditions (in lieu of your signature)
found here and on ALL COASTS TRANSPORT web site. By sending a faxed check to ALL
COASTS TRANSPORT OR by giving your Credit Card information to Paypal OR one of our
representatives to book your order with us, you are agreeing to all of these Terms
& Conditions.
18.
Customers must make their vehicle(s) or vessel available during the transport
time, if the vehicle(s) or vessel becomes unavailable at any time after the order
has been place and a carrier has been assigned, ALL COASTS TRANSPORT holds right
to cancel the order with no refund. Neither ALL COASTS TRANSPORT nor its agents
shall be responsible for the following:
- Damage to undercarriage, exhaust system, suspension, wheel bearings, tie
downs, brakes, alignment, tuning, charging system or battery. (No evaluation is
made of these components or systems at pickup location) therefore ALL COASTS TRANSPORT
or its agents do not accept responsibility for them.
- Damage not detected at pickup location due to poor weather or lighting conditions.
- Damage to car phones or antenna under any condition (suggests that they
may be removed)
- Loss of or damage to audio or video equipment not installed at the factory,
including antenna that does not retract to within 3 inches of the vehicle(s) or
vessels body/deck.
- Damage or fines incurred because shipper left personal or household items
in vehicle(s) or vessel.
- Damage caused by fluids or objects flying up from the roadway, or out of
the sky.
- Damage to cloth or vinyl convertible or decorative tops over 2 years old.
- Damage to T-tops, boots, bras, caps, or any other type of canvas covering.
- Damage caused by leaking fluids, such as battery acid, motor oil, transmission
fluid, brake fluid, power steering fluid, radiator coolant, or fallout resulting
from acts of god.
- Damage caused by freezing of cooling system and/or battery.
- Damage caused by failure of factory tie-downs or pull through from tie-down
holes.
- Damage to, or caused by any vehicle(s) or vessel that cannot be driver on
or off the transport under its own power. (Vehicle(s) or vessel will not run, or
has lost its braking system).